Please note that orders will normally be collated and prepared at the weekends and shipped early the following week.
We aim to ship all orders within 7 days, however some orders may take longer if they need to be cast up.
For all returns please telephone (44) 01494 432389 or 07493 281319, or email us through the contact page – thank you.
Please note that due to brexit there may be some changes to the way items are sent outside the UK. As such there may well be additional taxes which, hopefully, are explained more fully below.
Custom charges may apply when shipping outside of the UK and the EU. Orders may require you to pay import charges and brokerage/administrative fees – these are solely the responsibility of the customer.
EU VAT & Customs Duties
Customs clearance charges and fees may be payable on items/goods (excluding personal correspondence) entering the destination country including the EU from the UK. These depend on the contents’ value. You will need to decide how the recipient will pay these as the parcel won’t be released until payment has been received.
Items sent to the EU from England, Scotland and Wales are subject VAT and duties in the EU. The value of goods thresholds are detailed below
Items valued at under €22 will remain part of the Low Value Consignment Relief (LVCR) Scheme for items sent to the EU and are not subject to VAT or duties until 1 July 2021 (subject to further extension date to be set by the EU).
Commercial items/goods (excluding personal correspondence) sent to the EU over €22 and below €150 may be taxed at the border and may incur a customs clearance/handling fee in the receiving country.
Commercial items/goods sent to the EU over €150 may attract VAT, customs duties and a clearance/handling fee
The customs authorities in the destination country and the customs thresholds in place determine if charges are due on imported goods.
The levels and thresholds of charges vary from country to country. Royal Mail cannot advise on what these may be. Please contact the embassy or customs authority of the destination country for help, either directly or via their websites.
Payment may be made through the web site viapaypal using a paypal account or a credit card. For cheque payments, please make all cheques payable to Parkfield Miniatures
Please note, as from 1st July 2020 Royal mail will be increasing the shipping rates to the USA, consequently our rates will increase and the shipping costs to the USA will be much higher than currently.
The cost of sending mail to the US is to set to rise dramatically from July 1, as the combination of COVID-19 international flight restrictions and changes in US policies on postal rates for incoming mail combine to create a worrying precedent for international mail.
Royal Mail in the UK is one of a number of international mail providers affected by the circumstances, with the price of sending International standard parcels to the US increasing by 49% on average, and the price of International signed and tracked parcels sent to the US increasing by an average of 38%.
Most of Royal Mail's international mail is carried on commercial passenger flights. There has been a 95% reduction in air passenger flights globally following the outbreak of Covid-19.
According to Royal Mail, this has led to a "five-fold increase in our air freight costs to the US".